Returns & carrier claims on autopilot

Automate E-commerce Returns & Win Carrier Claims in Seconds

Stop losing money on damaged items and lost packages. Give your customers a self-serve return portal and instantly export official carrier dispute PDFs.

Trusted by 500+ independent Shopify & Etsy merchants

USPSFedExDHLUPSClaim-format compatible
Buyer photographing a cracked ceramic mug next to a printed return label and shipping box
Photo proofVerified · 2.4 MP
USPS ClaimApproved

$248.00

Recovered in 4 days

From broken box to paid claim in three steps

Every stage is visual, timestamped and stored as evidence.

STEP 01

Buyer submits photo proof

Drop damage photos

JPG or PNG · up to 10 MB

STEP 02

You inspect & approve

RETURN LABELRP-2041
Damaged in transit Inspected
STEP 03

Export the carrier claim

claim-RP-2041.pdf
USPSFedExUPS

Everything a small store needs after the sale

From the buyer's first photo to the carrier's claim desk — one workflow, no spreadsheets.

Self-Serve Return Portal

Customers upload damage photos and request returns without emailing support. Every request lands in your queue with proof attached.

  • Branded to your store
  • Photo quality auto-check
  • Zero support tickets

One-Click Carrier Dispute PDFs

Auto-generate pre-filled insurance claim documents for USPS, FedEx, DHL and UPS — tracking, item value and photo proof included.

  • Official claim formatting
  • Embedded photo evidence
  • Download or print

Real-Time Claim Tracking

Filter claims by status, approve refunds, or reject invalid requests instantly. Metrics recalculate as your team works.

  • Status filters & search
  • Audit log per claim
  • Live recovery totals

See it working before you sign up

Play one real claim from end to end — a torn parcel, the buyer's photos, your review, and the USPS form that comes out the other side. Five screens, no signup.

app.myreturnproof.com/dashboard

Total Requests

142

Pending

8

Claims Won

$1,840

Avg. Resolution

1.4 d

#1042 · Damaged in TransitPending
#1039 · Lost PackageClaim Ready
#1036 · Wrong ItemApproved

Simple pricing that pays for itself

One recovered claim usually covers the month.

Starter

For new stores handling occasional damage claims.

$19/mo

  • Up to 50 return requests/mo
  • 1 connected store
  • Standard Carrier PDF Generator
  • Email support
Start free trial

Growth

Popular

For busy merchants filing claims every week.

$49/mo

  • Unlimited return requests
  • 3 connected stores
  • Automated customer emails
  • Priority PDF claim generator
Start free trial

Enterprise

For multi-channel sellers and small brands.

$99/mo

  • Custom integrations
  • Dedicated support manager
  • CSV exports & reporting
  • Team seats
Start free trial

Merchants who stopped eating the loss

"We recovered $2,300 in USPS claims last quarter. Before MyReturnProof we never filed them — the paperwork wasn't worth the hour."
GWGrace WhitfieldWildgrain Ceramics · Shopify
"Breakage emails used to eat my mornings. Buyers now upload a photo themselves and I approve in two clicks."
TITomás IglesiasNorth Loop Coffee Co. · WooCommerce
"The dispute PDF looks exactly like what the carrier wants. First claim I filed with it was approved in four days."
AVAlina VossVoss Studio · Etsy

Frequently asked questions