Automate E-commerce Returns & Win Carrier Claims in Seconds
Stop losing money on damaged items and lost packages. Give your customers a self-serve return portal and instantly export official carrier dispute PDFs.
Trusted by 500+ independent Shopify & Etsy merchants
$248.00
Recovered in 4 days
How it works
A two-sided returns workflow, not another inbox
Merchants configure the portal once. Buyers complete a return in three steps. Every photo, reason, and QR label is stored as evidence.
B2B workspace
Stand up a branded returns desk in an afternoon
Connect a store, drop a widget on your site, then review photo claims and issue QR labels from one dashboard.
Step 01 preview
Merchant dashboardNorth Loop Coffee Co.
Shopify · returns.northloop.shop
Portal branding
Logo and accent apply to the widget and shared portal link.
Everything a small store needs after the sale
From the buyer's first photo to the carrier's claim desk — one workflow, no spreadsheets.
Self-Serve Return Portal
Customers upload damage photos and request returns without emailing support. Every request lands in your queue with proof attached.
- Branded to your store
- Photo quality auto-check
- Zero support tickets
One-Click Carrier Dispute PDFs
Auto-generate pre-filled insurance claim documents for USPS, FedEx, DHL and UPS — tracking, item value and photo proof included.
- Official claim formatting
- Embedded photo evidence
- Download or print
Real-Time Claim Tracking
Filter claims by status, approve refunds, or reject invalid requests instantly. Metrics recalculate as your team works.
- Status filters & search
- Audit log per claim
- Live recovery totals
See it working before you sign up
File a sample return in the live portal simulator — desktop or mobile — then walk the full merchant tour if you want the carrier packet too.
Live return portal
Try a return without signing up
North Loop Coffee Co.
Start a return
This is a live simulator. Photos stay on your device and nothing is written to a store.
- 1Order details
- 2Item & reason
- 3Photo proof
- 4Confirmation
Simple pricing that pays for itself
One recovered claim usually covers the month.
Starter
For new stores handling occasional damage claims.
$19/mo
- Up to 50 return requests/mo
- 1 connected store
- Standard Carrier PDF Generator
- Email support
Growth
PopularFor busy merchants filing claims every week.
$49/mo
- Unlimited return requests
- 3 connected stores
- Automated customer emails
- Priority PDF claim generator
Enterprise
For multi-channel sellers and small brands.
$99/mo
- Custom integrations
- Dedicated support manager
- CSV exports & reporting
- Team seats
Merchants who stopped eating the loss
"We recovered $2,300 in USPS claims last quarter. Before MyReturnProof we never filed them — the paperwork wasn't worth the hour."
"Breakage emails used to eat my mornings. Buyers now upload a photo themselves and I approve in two clicks."
"The dispute PDF looks exactly like what the carrier wants. First claim I filed with it was approved in four days."
Two taps. No app store.
How to Install MyReturnProof
Add the merchant workspace to your home screen. Claims, proof photos, and carrier packets stay one tap away — and new deploys still load fresh.
- 1Tap ShareOpen MyReturnProof in Safari. Tap the Share icon in the bottom toolbar — it is the square with an arrow.
- 2Add to Home ScreenScroll the share sheet, tap Add to Home Screen, then Add. The icon launches the app full screen.
- Proof checks stay emerald once the app is installed. You will see a home-screen icon named MyReturnProof.
Photo proof, ready to file.
$248.00
Recovered in 4 days
Photo proof, ready to file.
$248.00
Recovered in 4 days
Frequently asked questions
How merchants embed the portal, issue QR labels, and decide between refunds, store credit, and carrier claims.